The primary reason for providing you with these frequently asked questions is help you make a better assessment of Caspian's suitability for you and your organisation. These questions are a selection of the most commonly asked questions and we hope you'll find them useful and informative.

Commonly asked questions about general requirements

Q  How many databases are used?

A There is one single and central Caspian database. However this database contains an unlimited number of business databases, for example ‘Hot Prospects' database and ‘Top 50 Customers' database. Furthermore, through the central database unlimited numbers of unique databases can be created per each field based account manager/sales person. For multi site organisations without a fast and effective VPN or WAN, there is also the multi site bi-directions databases which once again are subsidiaries to the central host database.

Q Do we use Outlook to send our emails?

A You can if you want to, but think about the consequences of time and actions when your email gets a response and you then need to share that information with many people in different departments and locations. Alternatively, you can send your email from within Caspian without even using your Outlook, but Caspian will update your Outlook sent box as though you had sent it from within Outlook. We also do amazing things with the incoming emails and attachments. This way, everyone with authorised access can see what you have sent and received and not having to have access your Outlook database or any other database because its all in Caspian.

Q How many records can be effectively stored and managed in the Caspian database?

A There are no limits to the number of records, we have known of Caspian databases running into millions of accounts with even larger numbers of contacts.

Q What happens when we change our ERP system and want to continue with the use of our already integrated Caspian with the new ERP system?

A  Caspian is independent from financial systems and has been designed to integrate with virtually any system including old green systems. You'll simply use the tools and templates to bi-directionally integrate with your new ERP/MRP/Accounting system. If needed, you can set-up totally new integration system by simply using the Caspian tools. You are not restricted and held back because of Caspian