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The
essence of any good relationship is based on support. We recognise
our role in our relationship with business partners and will continue
to work hard in improvements.
The
most common areas we are expected to be supportive are summarised
below. These are:
- Pre
sales support with demos and commercial details
- Technical
training, information and knowledge
- Responsive
approach to responding to queries and trouble shooting situations
You'll
find our SLA and actual executions very customer and success centric.
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