It's really important for you to be able to simply and quickly make changes and improvements to the CRM system without the need to be an IT expert or to use already stretched internal IT resources. That's exactly how Caspian's System Manager tool has been designed to do, and it has continued to improve over many years.

Throughout Caspian each user and/or groups of users are controlled and managed. Virtually everything a user does and how its done can be customised and personalised.

Typically it takes a few minutes to set-up or change system wide attributes and/or individual or groups of users attributes and options.

Any number of business databases can be created and detailed, bearing in mind that all of the information including the business databases are actually within one central Caspian database. Basic examples of business database are Active Customers, Inactive Customers, Gold Dealers, Unqualified Leads, Prospects, and unlimited number and description.